An Algerian trader sourced a complete dry ice equipment solution from Shuliy Factory for a local manufacturing plant. The final order included a 500 kg/h twin-head dry ice pelletizer, a 30 kg/h dry ice cleaning machine, and a 110 L dry ice storage box, all customized for local power standards and multilingual operation.
Customer Background and Initial Requirements
The customer is an experienced Algerian intermediary (trader) who regularly supplies industrial equipment to local manufacturing enterprises. In this project, he was tasked with selecting suitable dry ice equipment for a factory that needed to remove burrs and residues from industrial molds efficiently and without damaging mold surfaces.
Before contacting Shuliy Factory, the customer had already conducted extensive market research. He was familiar with several Chinese suppliers of dry ice pellet machines and dry ice cleaning machines and had a solid understanding of common machine models, functions, construction materials, energy consumption, and typical application scenarios. This made the communication process highly professional and goal-oriented.
Technical Expectations for Dry Ice Pelletizer and Cleaner
At the initial stage, the Algerian customer requested a dry ice pellet machine with a capacity of around 100 kg/h, equipped with interchangeable molds of 3 mm, 16 mm, and 19 mm to meet different cleaning needs. In parallel, he required a dry ice blaster with a pellet consumption capacity of 30 kg/h, suitable for precise mold deburring and surface cleaning.
After receiving Shuliy’s quotation, the customer stated that the pricing was reasonable and competitive compared with other suppliers he had evaluated. Our sales and engineering team further explained the advantages behind the quotation, including optimized configuration, stable output, and long-term operating cost savings. We also shared factory production videos and formally invited him to visit Shuliy Factory to strengthen mutual trust.
Final Equipment Configuration After End-User Confirmation
Following detailed discussions with his end customer, the Algerian trader revised the equipment plan to better match long-term production needs. The final solution included:
- One 500 kg/h twin-head dry ice pelletizer, ensuring sufficient pellet supply and higher production efficiency
- One dry ice cleaning machine with 30 kg/h pellet consumption, ideal for mold surface burr removal
- One 110 L dry ice storage container, used to reduce sublimation loss and stabilize cleaning operations
This complete dry ice equipment set allowed the end user to avoid the high recurring cost of purchasing external dry ice pellets while maintaining consistent cleaning performance.
Power Configuration, Customization, and Order Confirmation
Before finalizing the order, Shuliy Factory carefully confirmed all technical details, including local voltage and plug standards, as well as customized English and French control interfaces, ensuring smooth operation for Algerian operators. Once all specifications were approved, the customer proceeded with confidence and paid a 50% deposit to start production.